Redvail Consulting – Terms & Conditions

Last Updated: January 2025
Applies to: Early Trajectory Blueprint (Strategy Plan), Monthly Consulting Retainers, and Add-On Services


1. Scope of Services

Redvail (“Consultant”) agrees to provide strategic advisory, planning, and consultative services to the Client (“Client”) as outlined in the agreed-upon proposal, invoice, or package description. Services may include campaign strategy, messaging guidance, district analysis, digital recommendations, meeting schedules, and other consulting deliverables.

Unless otherwise explicitly stated in writing, Redvail does not provide execution or implementation services under this early-phase plan. Execution services (e.g., advertising, digital management, fundraising operations, field operations, polling, design, website work, or direct voter contact programs) require separate agreements or upgrades.


2. No Guarantee of Results

Client acknowledges and agrees that political outcomes, electoral results, fundraising totals, press coverage, voter behavior, and public perception are inherently uncertain and outside the Consultant’s control.

Redvail makes no guarantees, promises, assurances, or warranties—express or implied—regarding:

  • Election results

  • Fundraising outcomes

  • Voter turnout or performance

  • Media coverage

  • Stakeholder support

  • Growth of public presence or perception

  • Success of any recommended strategy

Client accepts full responsibility for all decisions, actions, and outcomes related to any campaign or political activity.


3. No Refunds

All payments made to Redvail are final and non-refundable under all circumstances.
This includes, without limitation:

  • Flat-fee packages

  • Monthly retainers

  • Add-on services

  • Consulting calls

  • Deposits or prepayments

Because work begins upon payment and time is reserved immediately, no refunds or credits will be issued for any reason, including campaign changes, withdrawal from the race, strategic pivots, or dissatisfaction with outcomes.


4. Payment Terms

Payment must be made in full upfront for flat-fee packages unless explicitly stated otherwise.
Monthly retainers must be paid on or before the renewal date.

Failure to pay may result in:

  • Suspension of services

  • Removal of access to deliverables

  • Termination of the agreement

Redvail is not required to provide materials or continue consultation unless payment is current.


5. Client Responsibilities

Client agrees to:

  • Provide timely information needed for consulting work

  • Attend scheduled calls or request rescheduling in advance

  • Communicate honestly and promptly regarding campaign developments

  • Not withhold information that could materially impact strategic work

Client acknowledges that delays or lack of communication may affect quality or timeliness of deliverables.


6. Confidentiality

Both parties agree to maintain confidentiality regarding all strategic materials, data, discussions, and sensitive information shared during the engagement.

Client agrees not to share or distribute Redvail’s proprietary materials—including strategy documents, messaging frameworks, targeting maps, or any written deliverables—without written permission.

Redvail will maintain confidentiality regarding the Client’s strategic plans and internal discussions unless legally required to disclose.


7. Intellectual Property

All materials produced by Redvail—including but not limited to strategic frameworks, messaging documents, analysis, written content, and consulting notes—remain the intellectual property of Redvail unless explicitly transferred in writing.

Client is granted a license to use the materials only for their campaign or political activity.
Client may not resell, repurpose, distribute, or use materials for other campaigns, organizations, or candidates without written approval.


8. Compliance and Legal Conduct

Client is solely responsible for ensuring compliance with all relevant laws, including but not limited to:

  • Federal, state, and local election laws

  • Campaign finance regulations

  • Ethics rules

  • Reporting requirements

Redvail does not provide legal advice and is not responsible for legal compliance, filings, or regulatory obligations. Client agrees to consult qualified legal counsel when necessary.


9. Limitation of Liability

To the fullest extent allowed by law:

  • Redvail shall not be liable for any damages, losses, costs, or liabilities—direct, indirect, incidental, or consequential—arising from the engagement or use of deliverables.

  • Redvail is not responsible for actions taken based on strategy recommendations.

  • Client assumes all responsibility for decisions, public statements, campaign actions, and outcomes.

In no circumstance shall Redvail’s liability exceed the total amount paid by the Client for the specific package.


10. Indemnification

Client agrees to indemnify, defend, and hold Redvail harmless from any claims, legal actions, liabilities, costs, or damages arising from:

  • Campaign decisions or actions

  • Public or private statements made by the Client

  • Legal or regulatory violations by the Client

  • Misuse of strategic materials

This indemnification survives termination of the agreement.


11. Termination

Either party may terminate the engagement with written notice.
Termination does not entitle Client to a refund, partial refund, or credit.

Upon termination:

  • Future work ceases immediately

  • All previously delivered materials remain covered under intellectual property rules

  • Any outstanding balances become due immediately


12. Schedule, Rescheduling, and Communication

Missed calls or meetings without prior notice are considered completed sessions and are not replaced or refunded.

Redvail will make reasonable efforts to accommodate schedule adjustments when requested in advance.


13. Governing Law

This agreement is governed by the laws of the State of Indiana unless otherwise specified in writing.


14. Acceptance of Terms

Payment for any Redvail service—including flat-fee packages, retainers, or add-ons—constitutes automatic acceptance of these Terms & Conditions.

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